Corinne Grant has responded in a piece called Dear trolls, ask yourself this… She begins with:
If you get on Facebook or Twitter or the online comments section of an article and throw hate at another human being, you have no idea what harm you are causing. None.
Just because the person you abuse ignores you, it doesn’t mean you haven’t injured them. Just because they retweet your comment and claim it didn’t bother them, there’s no proof that’s actually true. And just because they joke about it doesn’t mean they are not covering up the fact that you and the hundreds of other people joining in the bullying aren’t hurting them incredibly.
Not knowing the effect of your abuse does not absolve you of responsibility.
Sometimes it’s too easy to hide behind a screen when hurting someone. It’s too easy to hide behind an avatar or anonymous account. Would we say it to someone’s face? If the answer is no, then don’t post it.
Looking after your friends, family and self is as easy as that. Treat people how you’d like to be treated. It really is that simple.